Account & Security

Managing your profile & account settings

Update your HirePanther profile, contact details, and account preferences so customers and providers see accurate, up-to-date information.

By HirePanther Support Team 1 min read

Overview

Your profile is how others on HirePanther get to know you. Keeping it accurate helps customers trust providers and helps providers reach the right customers. You can update your details anytime from your account settings.

Update your profile

  1. Open your Profile settings from the account menu.
  2. Edit your name, profile photo, and personal details.
  3. Update your email address or phone number if they’ve changed (you may need to verify the new one with an OTP).
  4. Save your changes.

What providers should keep updated

Providers have a public-facing profile that customers see before booking. Keep these current:

  • Business/display name and bio — describe who you are and what you offer.
  • Profile photo and portfolio — show your work.
  • Contact and address details — used for verification and job matching.
  • Certificates and services — reflect your latest skills and offerings.

Account preferences

From settings you can also manage:

  • Notification preferences — choose which updates you receive and how.
  • Security settings — password, two-factor authentication, and active devices.
  • Connected apps — third-party services linked to your account.
  • Privacy and account status — deactivate or delete your account if needed.

Tips

  • A complete profile with a clear photo builds trust and, for providers, tends to win more bookings.
  • After changing your email or phone, confirm the OTP so booking updates keep arriving.
  • Review your public provider profile as a customer would to make sure it looks polished.
  • Notification preferences
  • Security settings & two-factor authentication
  • Building your portfolio & certificates

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