Overview
To keep HirePanther safe and trustworthy, providers complete KYC (Know Your Customer) identity verification. It confirms you are who you say you are, which builds customer confidence and unlocks full access to provider features like payouts.
Why verification matters
- Trust — verified providers stand out and tend to win more bookings.
- Access — verification unlocks features such as receiving payouts.
- Safety — it protects the whole community from fraud and impersonation.
What you’ll need
- A valid government-issued photo ID (passport, national ID, or driver’s licence) — you may need both the front and back.
- Your address information.
- For organizations, your office address and business details.
- A device camera for a live photo, if requested.
Make sure documents are clear, not expired, and match your account details.
Verify as an individual
- Open Provider Verification from your profile or dashboard.
- Choose the Individual path.
- Upload the front and back of your government ID.
- Enter your address information.
- Submit for review.
Verify as an organization
- Open Provider Verification and choose the Organization path.
- Provide your business details and office address.
- Upload the required identity and business documents.
- Submit for review.
After you submit
- Reviews typically take 24–48 hours.
- You’ll get a notification when your account is verified.
- If something needs fixing, our team will let you know what to resubmit.
Troubleshooting
- Blurry or rejected documents? Re-upload clear, well-lit images in a supported format.
- Details don’t match? Make sure the name and address on your ID match your profile.
- Still stuck? Open a support ticket for help.
Related
- Provider onboarding guide
- Earnings, payouts & payout settings
- Managing your profile & account settings
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