Getting Started

Logging in with email or phone

How to sign in to HirePanther using your email or phone number, verify with a one-time password (OTP), and fix common login problems.

By HirePanther Support Team 1 min read

Overview

HirePanther lets you sign in with either your email address or your phone number. Depending on your settings, you may confirm your identity with a one-time password (OTP) sent to your email or phone.

Sign in with email

  1. Select Log in.
  2. Enter your email address and password.
  3. If prompted, enter the 6-digit email OTP sent to your inbox.
  4. You’ll be taken to your dashboard.

Sign in with phone

  1. On the login screen, choose Log in with phone.
  2. Enter your phone number.
  3. Enter the 6-digit phone OTP sent by SMS.
  4. You’re signed in.

Two-factor authentication

If you’ve turned on two-factor authentication (2FA), you’ll also enter a code from your authenticator app after your password. See “Security settings & two-factor authentication” to set this up or recover access with a recovery code.

Troubleshooting

  • OTP didn’t arrive? Wait a moment, then choose Resend code. Check your spam or junk folder for email codes, and confirm your phone has signal for SMS.
  • Wrong password? Use Forgot password to reset it. See “Resetting a forgotten password.”
  • Locked out of 2FA? Use one of your saved recovery codes, or contact support.
  • Account not found? Make sure you’re using the same email or phone you signed up with, and the correct account type.

Tips

  • Keep your email and phone number up to date in your profile so OTP codes always reach you.
  • Avoid signing in on shared devices, or log out afterwards. You can review and remove active sessions under “Login activity & device management.”
  • Resetting a forgotten password
  • Security settings & two-factor authentication
  • Login activity & device management

Was this helpful?

Related Articles

Was your question answered?

If you still need help, our support team is one message away.