Getting Started

What is HirePanther?

An overview of HirePanther, the Canadian marketplace that connects customers with trusted local providers for flexible, part-time services.

By HirePanther Support Team 2 min read

Overview

HirePanther is a Canadian marketplace that connects customers with trusted local providers for flexible, part-time services — from home cleaning and repairs to creative, wellness, and professional help. Whether you need a one-off job done or you offer a service and want to grow a client base, HirePanther gives you the tools to book, manage, and get paid in one place.

The platform has two sides that work together:

  • Customers search for services, compare providers, book appointments, pay securely, and leave reviews.
  • Providers list their services, manage a calendar, accept bookings, chat with customers, and receive payouts.

What you can do as a customer

  • Browse and search services by category, location, price, rating, and availability.
  • View detailed provider profiles, portfolios, and real customer reviews.
  • Book a service in a few steps, choosing a package, date, staff, and time.
  • Pay online (credit/debit card, wallet) or with cash on hand, depending on the provider.
  • Track bookings, message providers, request refunds, and manage a wallet balance.

What you can do as a provider

  • Create a verified provider profile and list your services with packages and add-ons.
  • Set your availability, holidays, and staff, and accept or decline job requests.
  • Get paid through secure payouts and track earnings from your dashboard.
  • Grow with promotions, reviews, analytics, and membership plans.

Why HirePanther

  • Local and flexible — built around part-time, on-demand services across Canada.
  • Trust and safety — identity (KYC) verification for providers, reviews, and a support and dispute process.
  • Everything in one place — booking, messaging, payments, and support without leaving the platform.

Getting started

  1. Create a free account and choose whether you want to book services or offer them.
  2. Complete your profile so customers or providers know who they’re working with.
  3. Start browsing services, or list your first service, from your dashboard.
  • Creating your account
  • Choosing a customer vs provider account
  • How to book a service
  • Provider onboarding guide

Need help? Reach our team anytime through the in-app support ticket system.

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