Overview
Your HirePanther wallet holds a balance you can use to pay for bookings. It also keeps a full history of your transactions — top-ups, payments, credits, and refunds — so you always know where your money is.
View your wallet
- Open Wallet from your customer dashboard.
- See your current balance at the top.
- Scroll your transaction history to review past activity.
Top up your balance
- In your wallet, choose Top up.
- Enter the amount you want to add.
- Pay with your card or supported payment method.
- Your balance updates once the top-up is processed.
Pay with your wallet
At checkout, choose your wallet as the payment method. The booking total is deducted from your balance. If your balance doesn’t cover the full amount, top up first or use another method.
Understanding your transaction history
Your history can include:
- Top-ups — money you added.
- Payments — amounts spent on bookings.
- Refunds / credits — money returned to your wallet.
Each entry shows the amount and what it relates to, so you can reconcile your spending.
Tips
- Top up before booking if you prefer paying from a balance.
- Eligible refunds may return to your wallet — check your history to confirm.
- Review your transactions regularly and open a support ticket if anything looks off.
Related
- Paying for a booking & accepted payment methods
- Refunds & how they work
- Invoices & receipts
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