Customer Portal — 1.0

1.0.0 {#v1-0-0}

Released: 2026-08-06 · Series: 1.0 (General Availability)

The HirePanther Customer Portal 1.0.0 marks the first general-availability release of our customer-facing web application — a complete marketplace for discovering, booking, and paying local service providers. This release delivers the end-to-end customer journey: from account creation and service discovery through to booking, payment, and post-service review.

✨ New Features

Account & Profile

• Customer account creation with email and social login options.
• Profile management — update name, contact details, and profile picture.
• Login activity and device management — view and manage active sessions.
• Account deactivation — self-service account deactivation flow.
• Multi-language support — English and French (Canadian) with full i18n across all customer-facing screens.

Service Discovery

• Category browsing — explore services organized by category.
• Provider browsing — view provider profiles, portfolios, and ratings.
• Powerful search — full-text search with real-time results dropdown.
• Featured and popular services — curated recommendations on the homepage.
• Location-aware browsing — find services and providers near you.

Booking & Payments

• End-to-end booking flow — select a service, choose date/time, confirm details, and book.
• Secure payments via Stripe — credit card processing with PCI-compliant checkout.
• Booking management — view upcoming and past bookings, cancel or reschedule.
• Invoices and receipts — downloadable invoices for every transaction.
• Reschedule with visual slot picker — see your current booking slot alongside available alternatives.

Communication

• Integrated real-time chat — message providers directly within the portal.
• Real-time unread counts — inline unread indicators for active conversations.
• Push notifications — stay updated on booking confirmations, reminders, and messages.

Reviews & Trust

• Leave and manage reviews — rate and review providers after a completed booking.
• Provider ratings and review summaries — make informed decisions.
• Safety and insurance information — learn about HirePanther protections.

Content & Legal

• How It Works guide — step-by-step walkthrough for new customers.
• Terms of Service, Privacy Policy, Cookie Policy, DMCA Policy, Tax Policy — all legal pages accessible from the footer.
• Accessibility statement — commitment to WCAG accessibility.
• Sitemap — structured sitemap page for navigation.

Platform

• Responsive design — optimized for desktop, tablet, and mobile.
• Light and dark theme — automatic system preference detection with manual toggle.
• Version badge — clickable version number in the footer links directly to these release notes.
• Structured data (JSON-LD) — Schema.org markup for SEO and AI citation readiness.

🔧 Technical Notes

• Built with React 18 + TypeScript on Vite.
• React Hook Form + Yup validation on profile and booking forms.
• i18n via react-i18next with English (en) and French (fr-CA) locale bundles.
• Chat powered by @aplicy-com/chat-ui component library.
• Logger service with structured JSON logging to backend.
• Display ID (SKU-prefixed) system for human-readable service identification.

⚠️ Known Issues

• Profile picture removal and re-upload requires saving the form before the change is persisted.
• Search results dropdown may be clipped by parent containers set to overflow: hidden — fixed in a subsequent patch.

🔜 Coming in 1.1

• Advanced search filters (price range, ratings, availability).
• Favorites and saved providers.
• Referral and promotions system.
• Mobile push notification deep-linking.

For support, visit the Help Center or contact us at support@hirepanther.ca.