Provider Portal — 1.0

1.0.0 {#v1-0-0}

Released: 2026-08-06 · Series: 1.0 (General Availability)

The HirePanther Provider Portal 1.0.0 is the first general-availability release of our provider-facing dashboard — a complete business management platform for local service providers. This release delivers the tools you need to list services, manage bookings, communicate with customers, and get paid — all in one place.

✨ New Features

Business Management

• Business profile creation and editing — name, description, logo, contact info, social links, and brand guidelines.
• Multi-business support — switch between multiple businesses with the business switcher.
• KYC identity verification — submit identity documents for trust verification.
• Brand listing guidelines — built-in guidance for creating compelling, compliant business profiles.
• Display ID (SKU-prefixed) — human-readable identifiers for services across the platform.

Service Catalog

• Create and edit services — title, description, pricing, duration, availability, and images.
• Service add-ons and upgrades — batch add-on management and usage limit controls.
• Category assignment — organize services into HirePanther categories for discoverability.
• Availability and holiday management — set working hours, block-off dates, and holiday schedules.

Booking & Calendar

• Booking dashboard — view, manage, and filter all bookings by status.
• Manual booking creation — create bookings on behalf of customers with auto-populated customer fields.
• Calendar view — visual calendar with day, week, and month layouts.
• Booking status workflow — confirm, complete, cancel, or reschedule bookings.
• Add-job modal — quick-add jobs from the dashboard.

Customer Management

• Customer database — search, view, and manage customer records.
• Auto-select and auto-populate — customer fields populate automatically when you select an existing customer.
• Customer chat — real-time messaging with customers via the integrated chat component.

Payments & Earnings

• Earnings dashboard — track revenue, payouts, and pending balances.
• Payout schedule — transparent payout timeline and history.
• Invoices and receipts — generate and download transaction records.
• Tax information — configure tax settings for compliance.
• Connected apps and permissions — manage third-party integrations.

Staff & Team

• Staff management — add team members with role-based permissions.
• Leave management — approve and track staff time-off requests.
• Membership and permissions — fine-grained access control via @aplicy-com/membership-permissions.

Subscription & Billing

• Subscription plans — compare plans, upgrade, downgrade, and manage billing.
• Usage-based add-ons — purchase and manage service add-ons with usage tracking.
• Subscription change scheduling — pending changes apply at the end of the current billing period.

Communication

• Real-time chat — message customers with read receipts via @aplicy-com/chat-ui.
• Notification system — stay informed about new bookings, messages, and account activity.
• Phone collection modal — prompt to collect phone numbers for direct customer communication.

Platform

• Responsive design — fully functional on desktop, tablet, and mobile.
• Light mode — clean, professional interface optimized for daily operations.
• Version badge — clickable version number in the sidebar links directly to these release notes.
• Structured logging — Pino-based logger with structured JSON output to backend services.

🔧 Technical Notes

• Built with React 18 + TypeScript on Vite.
• React Hook Form + Zod validation on booking, service, and business forms.
• State management via React Context with AuthContext for session and business state.
• Chat powered by @aplicy-com/chat-ui component library.
• Access control via @aplicy-com/membership-permissions package.
• Monorepo-shared types and utilities from @aplicy-com/common-libs.
• Pino logger service with backend transport.

⚠️ Known Issues

• Business switcher button alignment may shift when the sidebar collapses — a redesign is in progress.
• Customer auto-select after adding a new customer requires a second interaction on some forms — addressed in v0.1.10+ patches.
• Text components in business settings may render inside unexpected containers — UI cleanup ongoing.

🔜 Coming in 1.1

• Analytics dashboard with revenue and booking trends.
• Bulk service import and export.
• Automated review response templates.
• Staff shift scheduling calendar.
• Provider mobile app (iOS and Android).

For support, visit the Help Center or contact us at support@hirepanther.ca.