Booking Services

How to book a service

A step-by-step guide to booking a service on HirePanther — choosing a package, date, staff, and time, then paying and confirming.

By HirePanther Support Team 2 min read

Overview

Booking on HirePanther takes just a few steps. You choose a package, pick a date and time (and staff if the provider offers it), add any extras, then pay and confirm. Here’s the full flow.

Steps

  1. Open the service — from search or a provider profile, select the service you want.
  2. Choose a package — pick the tier (for example Basic, Standard, or Premium) that fits your needs.
  3. Pick date, staff & time
    • Select an available date from the provider’s calendar.
    • Choose a staff member, if the provider offers a choice.
    • Pick a time slot.
  4. Add additional services (optional) — include any add-ons such as extra hours or upgrades.
  5. Enter contact information — confirm your name, contact details, and the service address.
  6. Choose a payment method — pay with credit/debit card or online payment, use your wallet, or select cash on hand where the provider allows it. You can also apply a promo code.
  7. Review the order summary — check the subtotal, any discount, and total.
  8. Confirm booking — you’ll receive a confirmation, and the booking appears in your bookings list.

Understanding the order summary

Before you confirm, the summary shows:

  • Subtotal — the package plus any add-ons.
  • Discount — savings from a promo code, if applied.
  • Total — the final amount you’ll pay.

Tips

  • Book early to secure your preferred time slot.
  • Double-check the service address so your provider arrives at the right place.
  • Message the provider first if you have questions about scope or timing.
  • Keep an eye out for the confirmation notification — check your notification settings if it doesn’t arrive.

Troubleshooting

  • Booking won’t confirm? Make sure your payment method is valid, or try another.
  • Preferred slot unavailable? Choose a different date, time, or staff member.
  • No confirmation? Check your notifications and spam folder, and confirm your contact details.
  • Paying for a booking & accepted payment methods
  • Managing your bookings & booking calendar
  • Rescheduling or cancelling a booking

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