Managing your bookings & booking calendar

Overview

All your bookings live in one place. From your bookings area you can see what’s upcoming, review your history, and take action on any appointment — whether that’s messaging the provider, rescheduling, or leaving a review.

View your bookings

1. Open My bookings from your customer dashboard.
2. Switch between statuses such as upcoming, completed, and cancelled.
3. Select any booking to see its full details.

Booking details

Each booking shows:

• The service, package, and any add-ons.
• Date, time, and staff (if applicable).
• The service address and contact details.
• Payment status and total.
• The provider, with a link to message them.

Actions you can take

Depending on the booking’s status and the provider’s policy, you may be able to:

• Message the provider to confirm details.
• Reschedule to a new date or time.
• Cancel the booking.
• Mark as completed once the service is done.
• Leave a review after completion.

Using the calendar view

The calendar view lays your bookings out by date so you can see your schedule at a glance and avoid double-booking your own time. Select a day to see the appointments on it.

Tips

• Check upcoming bookings the day before and message your provider if anything changed.
• After a service, mark it completed and leave a review to help other customers.

Related

• How to book a service
• Rescheduling or cancelling a booking
• Leaving & managing reviews