Overview
Reviews keep HirePanther trustworthy. After a completed booking, customers can rate and review the provider, helping others choose well and giving providers feedback to improve.
Leave a review (customers)
- Once a booking is completed, open it from My bookings.
- Choose Leave a review.
- Give a star rating and write a short, honest comment.
- Submit. Your review appears on the provider’s profile.
Write a helpful review
- Be specific about what went well or could improve.
- Mention quality, punctuality, communication, and value.
- Keep it fair and respectful — no personal or offensive content.
Manage your reviews
- View your submitted reviews from your reviews area.
- Edit or update a review if your experience changed, where allowed.
- Reviews that break community guidelines may be removed.
For providers: responding to reviews
Providers can see their reviews in the Reviews section of the dashboard and respond professionally:
- Thank customers for positive feedback.
- Reply calmly to criticism and offer to make things right.
- Use feedback to improve your services.
Tips
- Leave your review soon after the service while it’s fresh.
- Providers: a thoughtful reply to a negative review shows future customers you care.
Related
- Managing your bookings & booking calendar
- Messaging providers & customers (chat)
- Disputes: how they’re resolved
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