Reviews & Messaging

Notifications explained

Understand the types of notifications HirePanther sends — bookings, messages, payments, and security — and how to stay on top of them.

By HirePanther Support Team 1 min read

Overview

Notifications keep you informed about what’s happening on your account without having to check constantly. HirePanther sends them through several channels, and you control which ones you get in your notification settings.

Types of notifications

  • Booking updates — confirmations, reminders, reschedules, cancellations, and completion.
  • Messages — new chat replies from customers or providers.
  • Payments & payouts — receipts, refunds, and (for providers) payout status.
  • Reviews — new reviews and responses.
  • Account & security — new sign-ins, password changes, and verification updates.
  • Promotions — offers and news (optional).

Where notifications appear

  • In-app — the notifications area in your dashboard.
  • Email — sent to your registered address.
  • SMS — sent to your phone.
  • Push — on your device, where supported.

View your notifications

  1. Open Notifications from your dashboard.
  2. Read new items and select any to jump to the related booking, message, or page.
  3. Mark items as read to keep your list tidy.

Stay on top of the important ones

  • Keep booking, message, and security notifications on.
  • Turn down or off promotional notifications if you prefer less noise.
  • Make sure your email and phone are current so alerts reach you.
  • Notification preferences
  • Messaging providers & customers (chat)
  • Managing your bookings & booking calendar

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