Promotions, coupons & offers

Overview

Promotions help you attract new customers and fill quiet periods by offering a discount on your services. In your provider dashboard you can create discounts, attach a promo code, control how many times an offer can be used, and watch each promotion’s performance in one place.

Create a promotion

1. Open Promotions in your provider dashboard.
2. Start a new discount and choose the service (or package) it applies to.
3. Pick how the discount is calculated — a percentage off or a set amount.
4. Enter the discount value and, if you want a redeemable code, a promo code.
5. Set a usage limit (the maximum number of times the offer can be redeemed).
6. Choose the duration — either a fixed start and end date or an ongoing (lifetime) offer.
7. Save. The promotion becomes active according to the dates you set.

Note: Your account needs to be verified before you can run promotions. Complete KYC verification first if you haven’t already.

Manage active promotions

The Promotions page groups your offers into tabs so you can focus on what matters:

• All Promotions — every discount you’ve created.
• Active Promotions — offers currently running.
• Complete Promotions — offers that have ended or reached their usage limit.

You can also search by discount ID to jump straight to a specific promotion.

Track performance

Each promotion shows how it’s being used so you can judge its value:

• A usage progress bar shows how much of the usage limit has been redeemed.
• Summary stats highlight redemptions and the discount’s impact.
• As an offer approaches its limit, the progress indicator changes colour so you can spot it at a glance.

Tips

• Use a short, memorable promo code that’s easy to share in messages and posts.
• Set a realistic usage limit so a discount doesn’t run away with your margins.
• Time-box seasonal offers with start and end dates; use ongoing discounts for evergreen services.
• Review completed promotions before repeating them — keep what worked, drop what didn’t.

Related

• Creating & editing your services
• Understanding your analytics dashboard
• Earnings, payouts & payout settings