Provider Portal User Guide
12 articles in the Provider Portal User Guide category
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Managing your schedule and availability
Set your working hours, control slot length and daily caps, and block holidays so customers only book times you can actually work.
Provider Portal User Guide 5 min read -
Managing bookings
Review incoming requests, accept or decline, reschedule, cancel and complete bookings — including adding one manually.
Provider Portal User Guide 5 min read -
Setting up your business profile
Add your business details, categories, service area, logo and cover photo, then verify your identity so customers can find and trust you.
Provider Portal User Guide 5 min read -
Getting started with the Provider Portal
How to reach the HirePanther Provider Portal, create and verify your account, and find your way around the workspace.
Provider Portal User Guide 4 min read -
Notifications and account settings
Control which notifications you receive, update account and security settings, and manage messaging.
Provider Portal User Guide 4 min read -
Getting paid: payments and payouts
Set up your payout details, understand the payout schedule and fees, and download invoices and receipts.
Provider Portal User Guide 4 min read -
Reviews, ratings and building trust
Respond to customer reviews, understand how disputes are handled, and use your portfolio and certificates to build trust.
Provider Portal User Guide 5 min read -
Showing up in search and understanding analytics
Learn how providers appear in customer search, what improves your ranking, and how to read your analytics.
Provider Portal User Guide 5 min read -
Boosting a service with Service Boost
Pay to move a service higher in search, choose a boost package, and track clicks, spend and results.
Provider Portal User Guide 5 min read -
Creating services and setting pricing
Build a service in six steps — details, add-ons, availability, service area, FAQs and SEO — then set pricing and publish it.
Provider Portal User Guide 5 min read -
Managing staff
Add team members, assign them to services, and set staff-level availability and leave.
Provider Portal User Guide 5 min read -
Troubleshooting and FAQ
Answers to common problems and questions about the Provider Portal, plus how to open a support ticket.
Provider Portal User Guide 4 min read